Redaction,
redesigned
Increase the speed, accuracy and consistency of your sensitive
information redaction process.
The challenge
Whether you're an FOI officer up against a statutory deadline, an HR manager responding to a subject access request (SAR), or a data protection lead trying to eliminate the risk of accidental disclosure, manual redaction is your single biggest point of failure. It's slow, inconsistent, and one missed line away from a breach. Redaction sounds straightforward until it's urgent, high-volume, multi-format and subject to scrutiny.
Slow processes
Manual redaction is a laborious procedure and depends on when time is available to do it.
Inconsistent results
Steps are missed under pressure. Human error creeps in. The quality relies on individual decision-making.
Overwhelmed teams
High volumes of documents become a drain on resources. Teams can’t keep up with requirements.
Audit issues
It’s a struggle to evidence what was redacted and why in response to complaints, challenges and audits.
Reputational risk
One missed line is all it takes: a name in a header, a contact detail in a scanned image, an identifier buried in a table.
The solution
Easily redact Word documents, PDFs, scans, images, logs and unstructured files with FileSmart. The system produces a redacted copy alongside the original and every action is automatically logged and trackable. Choose from redacting by hand with full audit trail or use AI to automatically redact, based on your policy rules.
Automated redaction
PII redaction removes names, addresses, contact details and identifiers before a document leaves your workflow.
High volumes at speed
Bulk volumes are handled efficiently, without manual intervention.
Configured to your rules
Your pre-defined detection and redaction rules are consistently applied.
Compliance built-in
Redaction is built into your workflow so sensitive information is protected automatically.
Human review as needed
Where confidence levels fall below a defined threshold, documents are routed to a review queue for approval.
Feel the FileSmart difference for redaction
Every document is shared, published or responded to – with sensitive information removed automatically, consistently and with full traceability. Whether you're responding to one request or running a disclosure campaign across thousands of documents, your redaction process provides reassurance – rather than prompting panic. Statutory deadlines become achievable because volume no longer dictates pace. There are no more stressful scrambles to manually check and review. Quality is consistent. Audit evidence is easy to find.
For FOI and
SAR officers
Turnaround drops from weeks to days. Statutory deadlines become manageable because the volume no longer dictates the pace.
For data protection and
privacy officers
Accidental disclosure risk drops significantly. Consistent detection and redaction rules are applied across every document and channel.
For HR and case
work teams
Sensitive records – grievances, medical information, third-party details – are protected automatically before they leave the workflow. No manual checking, no last-minute reviews.
For legal and
compliance teams
Every redaction is logged with reason, timestamp and version. Evidence is easy to find for challenges or audits.
For records and information
managers and IT leads
Redaction is standardised across teams. What good looks like is defined by policy, not by individual judgement – reducing variations, rework and the training burden.